Get the details.
Without the
back-and-forth.

Share a link to collect answers by voice or text. AskInstead asks follow-up questions and returns an organized brief.

✓ One shareable link ✓ No recipient account

Less chasing. More context.

Choose what you need to know
Prepare your questions and the details you want back.
Send one link
Recipients answer in their own time. AskInstead asks for useful detail.
Start with the context
Review the summary, answers, and requested fields together.

What do you need to collect?

Start with client discovery or intake. Select an example to explore the full process, or use it to create your own.

See the full process, from request to result.

Review your questions before publishing. Then see how the answers become a summary and the fields you requested.

Client discovery

01 · DRAFT

Draft the conversation

Start with the information you need. Review every question before you publish.

YOU NEED TO KNOW

Find out what this client actually needs built, by when, and who signs it off.

One reusable link
Recipient account not required

Project discovery · 4 questions · ~7 min

Describe what you want to exist at the end of this project.

What is driving the date? Tell me what happens if it slips.

What has been tried already, and why did it stop?

Who signs this off, and what budget range is approved?

REQUESTED FIELDS

Project goalDeadlineBudget rangeDecision maker

02 · FOLLOW-UP

AskInstead follows up

The conversation reacts when an answer needs useful detail. Recipients can use voice or text.

Tom Reeder · Harbour Studioanswered by voice · 7:02

ready

Conversation timeline. This demonstration does not play audio.

ASKINSTEAD

What is driving the date? Tell me what happens if it slips.

1:36

RECIPIENT

We want it before the November season.

1:44

ASKINSTEAD

UNSCRIPTED FOLLOW-UP

Which date in November, and what happens commercially if you miss it?

1:52

RECIPIENT

The second. Our bookings triple that week, and last year the old flow dropped a third of them.

2:01

03 · RESULT

Review organized answers

The summary, requested fields, transcript, and recording stay together in one result.

SUMMARYanswered 18 Aug

Wants a mobile booking flow a customer can finish in under two minutes.

The real deadline is 2 November: bookings triple that week and the old flow lost a third of them.

An earlier redesign stalled at the payment step. The ops director signs off, with £40–55k approved.

REQUESTED FIELDSready to export

Project goal: Mobile booking flow rebuild
Deadline: 2 Nov (season start)
Budget range: £40,000–55,000
Decision maker: Ops director
Known risk: Payment step untouched before

TranscriptTimestamped and speaker-taggedRecordingAvailable when voice is usedExportCSV file with each response

A form cannot ask the next useful question.

Fixed questions work for known inputs. AskInstead asks for useful detail when an answer is incomplete.

WITHOUT ASKINSTEAD

A fixed form

Fixed questions cannot react to an incomplete answer.
Manual follow-up requires another email or call.
Raw responses still require your team to interpret them.

WITH ASKINSTEAD

A guided conversation

Useful follow-ups collect missing detail when needed.
Voice or text lets each recipient choose how to answer.
Organized results include a summary and the fields you asked for.

Put the answers where your work already happens.

Review the organized result in AskInstead. Export the response when work must continue elsewhere.

Export every response

Download a CSV file for a conversation. Continue your work in a spreadsheet or another system.

Start without a card. Upgrade when you need more.

Monthly plans. No annual contract. Cancel before renewal.

FREE

Start with Free

A one-time allowance of responses and voice minutes. No expiry. No monthly reset. No card required.

Start free

Starter

$29/month

100 completed responses each month. Includes 100 voice minutes and API access.

Select Starter

MOST CHOSEN

Growth

$89/month

400 completed responses each month. Includes 400 voice minutes and API access.

Select Growth

Scale

$249/month

1,000 completed responses each month. Includes 1,000 voice minutes and API access.

Select Scale

Text responses use no voice minutes. Paid allowances reset monthly. Free allowance does not reset.

Before you start

How does AskInstead choose follow-up questions?

AskInstead checks each answer against your question and goal. Smart mode allows one clarification per question. You can allow more detail or disable follow-ups.

How is this different from a form?

A form asks fixed questions. AskInstead asks follow-up questions when an answer is incomplete. You receive a summary and the fields you requested.

Can I try it before signup?

Yes. Describe your goal, edit the questions, and get a free test link. Answer it and see your private brief without signup. Each preview includes one response, up to five minutes. Test answers expire within 24 hours.

Do recipients need an account?

No. Recipients open your shared link and answer by voice or text.

What is included for free?

Each eligible workspace receives a one-time Free allowance to collect responses. The allowance has no expiry and does not reset. No card is required.

See the Free allowance →

How does usage work?

Each finished conversation uses one response; voice also uses voice minutes. Paid allowances reset at renewal. When voice minutes run out, recipients can use text; when responses run out, add usage or change plans to continue.

Compare plans →

Can I collect sensitive information?

Check privacy, consent, and professional requirements before collecting sensitive information. Recipients see a recording notice before voice starts. The legal and medical samples show information collection, not professional advice.

Get the details you need.

Create a conversation, share one link, and review the organized answers.

See the walkthrough Get complete answers

Get the details.Without the back-and-forth.